Intelligent Technician

The Intelligent Technician is a ChatGPT based AI chatbot that can handle a variety of IT support tasks, including faster response times, AI-driven ticketing systems, troubleshooting, password resets, equipment and software provisioning, and FAQs.

Intelligent Technician can help you manage process effectively

24/7 Helpdesk Availability: The Intelligent Technician is always available to provide assistance, regardless of the employee’s time zone.

Faster Ticket Resolution: The AI capabilities of the Intelligent Technician allow for faster ticket resolution, improving employee satisfaction.

Cost Optimization: By automatically resolving level 1 and 2 queries, the Intelligent Technician reduces the number of agents required to handle operations, optimizing costs.

Allows Employees to Focus on More Business-Critical Work: With the manual work taken care of by the Intelligent Technician, employees can focus on troubleshooting critical problems that can’t be resolved with an article.

Improved Employee Experience: The Intelligent Technician responds immediately to users, providing updates on issue requests, policy updates, security practices, and maintenance, leading to better employee engagement and job satisfaction.

Why Intelligent Technician?

  • Always

  • Language

  • Multi Lingual


Intelligent Technician Benefits

The biggest benefit of Intelligent Technician chatBot is the 24/7 availability and instant response rate.

  • Ability to learn with the data using Artificial Intelligence/Machine Learning.

  • Can communicate with user in Natural Languages like English, Spanish, French etc.

  • Allow your customers to interact with you in their native language.

  • Connect/Integrate with Whatsapp and Facebook Messenger.


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