Engages in fluent, context-aware voice conversations across multiple languages.
Remembers past calls, preferences, and follow-ups to build ongoing relationships.
Handles thousands of concurrent calls without breaks or supervision.
Connects with email, WhatsApp, and calendar tools to complete workflows like booking or surveys.
Utilizes state-of-the-art Automatic Speech Recognition (ASR) to accurately transcribe spoken language into text, enabling seamless understanding of user inputs.
Employs sophisticated NLP algorithms to interpret and process user intents, ensuring contextually relevant and coherent responses.
Generates natural-sounding speech responses using advanced TTS technology, making interactions feel more human and engaging.
Designed to operate continuously without downtime, providing consistent customer support and engagement around the clock.
Capable of managing multiple simultaneous conversations, ensuring efficient handling of high volumes of customer interactions.
Seamlessly connects with existing Customer Relationship Management platforms to access and update customer information in real-time.
Automatically detects the user’s language and provides real-time translation, facilitating communication with a diverse customer base.
Offers the ability to replicate specific voices for brand consistency and personalized customer experiences.
Adheres to global accessibility guidelines, ensuring that services are usable by individuals with varying abilities.
drop in call center operating costs
increase in successful lead engagements
CSAT rating for voice interactions
coverage—24/7, multilingual, no agent downtime
Client: A leading multinational recruitment agencyChallenge: Manual candidate screening, time-consuming JD creation, and inefficiencies in interview schedulingSolution: Elite Digital deployed Ailly, the AI HR StrategistImplementation
Client: A rapidly growing direct-to-consumer fashion retailerChallenge: Limited customer support capacity and poor lead conversion through traditional channelsSolution: Integration of Verbo, the AI-powered voice assistantImplementation
Client: A regional bank serving SMBs and individualsChallenge: Delayed insights due to fragmented financial data and poor dashboard adoptionSolution: Deployment of eSynapse, Elite Digital’s conversational
