The Enquiry & E-Concierge

The Enquiry & E-Concierge

Your Healthcare department's pathlab has an enquiry desk that faces tens to hundreds of enquiries per day. Customers usually call to your enquiry desk or visit to your office, customers question and you have to answer. Usually enquiry desk faces 60-70% repeated queries. Positioning human agents and infrastructure over the time adds the stress and cost to your organization. As such, you need a better Healthcare management system for your users to ask their questions and get the right answers.

The Artificial Intelligence from Elite Digital Technologies provides instant status of patient's pending reports, find nearby centres, search for diagnostic test and pricing. Make your user experience more engaging with the Elite Digital Technologies chatbot along with elimination of human interference involved in explaining your processes.

Erevna